Terms & Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.newskinlaser.com.au website (the “Service”) owned and operated by NewSkin Laser Clinics Pty Ltd ("us", "we", “NewSkin”, or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts. If you are under 18-years-old, you warrant that you have obtained consent from your parent or guardian and they agree to be bound by these Terms on your behalf.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of NewSkin and its licensors. The Service is protected by copyright, trademark, and other laws of both the Australia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of NewSkin. Nothing in these Terms constitutes a transfer of any Intellectual Property rights from us to you.

NewSkin Consultation
All clients are entitled to a complimentary consultation which is compulsory prior to all of our services being administered.

New clients are required to arrive 10 minutes early prior to their appointment time to complete registration.

You must provide NewSkin Therapists, Nurses and Doctors with accurate information and not be misleading in any way. You have an ongoing obligation to immediately provide us with updated information if your circumstances change.

You acknowledge if you do not arrive 10 minutes early or do not provide NewSkin with accurate information this may result in your Service being delayed, rescheduled or cancelled.

To ensure safety of all our clients and therapists only the client being treated is allowed to be in the treatment room at any one time.

From time to time, maintenance may be required, or an unforeseen technical fault may cause appointments to be delayed or rescheduled. We will endeavor to address these infrequent circumstances as soon as possible.

Medical Treatment
You are required to inform us if you are pregnant, have skin conditions or allergies, taking any medication or receiving medical care from a doctor or health practitioner. Whilst we take all due care in performing our services we are not liable for any side effects which may occur as a result of you not having provided us with your full medical history.

Pricing of services and products are inclusive of GST and subject to change without notice.

Services must be paid in full at the time of purchase.

You will be required to pay a mandatory shaving fee (per treatment area) if you are having a Laser Hair Removal treatment and have not shaved the treatment area.

Cosmetic Injection consultations require a $50 deposit at the time of booking. The deposit will be deducted from the overall treatment cost or fully refunded if you decide not to proceed with the treatment. The deposit will be forfeited if you cancel your appointment within 48 hours of your appointment.

Pre-Pay Treatments
Prices displayed on this website are on a per treatment basis. By pre-paying for treatments you will save the relevant amount based on the pre-pay schedule.

Pre-paid treatments have a 12 month expiry from the date of purchase (Packages 10 or less) and 18 month expiry from date of purchase (Packages greater than 10).

Pre-paid treatments which have expired may be reinstated due to unexpected circumstances. Supporting documentation will be required for us to review your request. Pre-paid treatments may be suspended for certain medical conditions for up to 12 months.

Cancellations & Refunds
We respect that your time is valuable and we appreciate that you understand ours is too. We have a 48 hour cancellation policy. Any cancellations or appointment no shows will incur a 50% fee of the treatment cost on that day. Prepaid treatments will be forfeited.

All services are non-refundable and non-transferable in part or whole to any other treatments or individuals.

Vouchers are not refundable and cannot be converted into cash under any conditions.

Refunds cannot be accommodated for change of mind.

Price Match Guarantee
We will price match any competitors advertised price. The price matched treatment must meet the following guidelines:

• Identical in terms of treatment type, equipment used, number of pre-pays

• Within 10km of NewSkin

• Price match must be requested prior to booking treatment

• Price match does not apply to online websites

• Price match only applies to Laser Hair Removal.

Gift Cards
Gift cards have a 12 month expiry date from date of purchase. They are no longer valid post the 12 month period.

Gift cards cannot be redeemed for cash or refunded.

We will endeavor to assist with any lost, stolen or damaged cards however if we are unable to find any record of the transaction the card will not be replaced.

Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by NewSkin.

NewSkin has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that NewSkin shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We only provide links to external websites as a convenience, and the inclusion of such a link to external websites do not imply our endorsement of those websites. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

NewSkin Website Sign Up Offer
First time registration by clients on this website will receive a 10% discount on their next single treatment. Services excluded from this offer are Cosmetic Injections and Skin Care products.

Not available to be used in conjunction with any other promotional campaigns and has a 12 month expiry.

Promotional Offers

• Promotional offers are only available for a limited time.

• Promotional offers are subject to standard terms and conditions contained on this website and accompanying specific terms and conditions outlined in-clinic.

• Promotional offers may not be used in conjunction with any other offers.

As a condition of your access to and use of the Service, you agree to indemnify us and our successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Service or your breach of these Terms and any applicable law or the rights of another person or party.

This indemnification section survives the expiration of your registration, and applies to claims arising both before and after the registration ends.

Limitation Of Liability
You agree that we shall not be liable for any damages suffered as a result of using the Service. In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage however it arises.

You acknowledge that any products and services you have purchased from NewSkin is based on your own decision and requirements. We do not warrant or provide any guarantees in relation to the results of our products and services.

Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

NewSkin, its subsidiaries, affiliates, and its licensors do not warrant that the Service will function uninterrupted, secure or available at any particular time or location.

The information contained in this website is for general information purposes only. The information is provided by NewSkin and while we endeavour to keep the information up to date and correct, We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the content contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any express or implied warranty representation or guarantee as to the effectiveness or profitability of the Service or that the operation of our Service will be uninterrupted or error-free. We are not liable for the consequences of any interruptions or error in the Service.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Governing Law
These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

It is your sole responsibility to periodically check these Terms and Conditions for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to stop using the Service. Your continued use of the Service will be deemed as your acceptance thereof.

Contact Us
If you have any questions about these Terms, please contact us.